Elderly care: a shared challenge across the globe – Clex.ai
Fewer skilled staff. Greater diversity. More languages and cultures. The same expectations for safety, dignity and quality. How do we make it all work?
This was the focus of Clex.ai’s one hour engaging panel discussion at Folkemødet: Denmark’s annual democracy festival on the sunny island of Bornholm. Thank you to CEO Jonas Henrik Lund and Flakron Sojeva for inviting me to moderate a discussion on a topic that matters to me both professionally and personally. I really enjoyed it and the room was packed from beginning to end.
With five well selected speakers in the panel – healthcare leader, politician, Sundhedsråd and FOA (Denmark’s third largest trade union) we explored the challenges facing elderly care. Including the significant shortage of trained social and healthcare staff in Denmark anticipated towards 2030: Workforce, language barriers, documentation, continuity through dedicated care teams, technology, AI, onboarding and the role of family members.
Families are already taking on greater responsibility, and their contribution will become even more important, alongside that of civil society. Both will be essential to meeting future care needs.
When staff lack the necessary skills, communication breaks down, new colleagues receive inadequate onboarding or the systems supporting them are too fragile, the consequences affect everyone: people receiving care, staff and managers alike.
Perhaps we need to talk less about simply having more hands and more about skilled people, strong teams, smart technology and leadership that stays close to everyday care.
My main takeaway: the future of elderly care requires both more people and better use of technology. We need to invest in skills development and technology that helps new colleagues get off to a strong start. Including those who are still developing their language skills.
Clex.ai paneldebat på Folkemødet
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